We listen to our clients and help them to explore their needs without pre-conception to develop detailed client briefs. Collaboration is key – using engagement tools such as interviews, workshops, focus groups, utilisation studies and questionnaires, we can dig deeper into our clients’ spatial, cultural and brand ambitions, understanding how all the pieces fit together.

By thoroughly understanding our client’s business we can take them on a journey centred around solutions that will achieve their goals. The result is a design vision that makes a material difference to our client’s business and creates beautiful, imaginative and enjoyable spaces in which they thrive.

We work in a cyclical way with our clients and colleagues throughout design, build and beyond to ensure we can respond to new challenges whose solutions are incorporated into our designs.

Because we care about our clients achieving their vision, our services don’t end when the building is complete. It is important that, both throughout a project process and upon completion, time is given to review, reflect and learn.

We support our clients in doing this through a post occupancy review, providing valuable benchmarking both for them and for our future projects.